NHTSA Complaint #11707299 — 2022 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11707299
Vehicle 2022 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My vehicle, a 2022 Jeep Wrangler 4xe is subject to Recall 25V-741. This recall involves a serious safety defect with vehicle’s charging system, posing I fire risk when charged. This renders the vehicle unsafe to operate. At this time, there is no available repair remedy. While the official Jeep Mopar website states that repairs parts are available but the Jeep dealership states they don't have repairs available for my vehicle. I have called two different dealerships one month apart and still received the same answer. As a result of this recall, I am unable to drive or reasonably use the vehicle. The vehicle is effectively inoperable, and I am incurring ongoing financial harm, including loan payments and loss-of-use expenses, for a vehicle that cannot be safely driven. I purchased the vehicle in good faith, and shortly after purchase learned of the open recall. Stellantis has not provided a repair timeline or alternative resolution. This situation leaves me without safe transportation and no practical remedy.

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