NHTSA Complaint #11707214 — 2024 WINNEBAGO EKKO

The second alternator, Balmer, used to charge the lithium batteries overheated and failed. It is located under the hood near the engine. It made a whining sound and failed to charge. I took it to Camping World in Marysville and they said the sound was “normal” and preformed the deregulation . A few months later, I brought it back and after insisting on inspection and calling Winnebago, they said it had failed. This is the second time it has failed. I am still waiting for a replacement as Winnebago says they are back ordered. I am now without a charging system, but at least my vehicle didn’t catch on fire like others have. This is an unacceptable problem that Winnebago refuses to remedy.