NHTSA Complaint #11627262 — 2024 WINNEBAGO EKKO

This is a 2024 Winnebago EKKO (drivable RV). It has a second alternator (manufactured by BALMAR) for charging the house (RV) battery(s). On July 26th of this year (2024) our BALMAR alternator started to make a high pitched noise and failed to correctly charge the house battery. When I did some diagnostic work I noticed it was overheating. This issue has been reported numerous times so I knew what to do. I immediately unplugged the BALMAR device (disconnected the 4-wire connection to the BALMAR control center located next to our battery compartment) and scheduled an in-warranty service appointment with Winnebago in their Forest City, Iowa service center. On Sept 10th (2024) we had our Winnebago service appointment where they removed the BALMAR alternator (located under the Ford engine) and informed us it was cracked (like many others they had seen). It was replaced under Winnebago Warranty. They were great and we thank them for their help!