NHTSA Complaint #11706972 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11706972
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

After several visits to dealership, I have been told I am not able to get this recall remedied. I am stuck with a vehicle that is unsafe to drive, according to the Dodge dealership and unable to be traded in. I am now having a financial loss as I pay for rent on my RV and am unable to pull it due to the faulty part and safety concern. The ABS indicator and traction control light is lit on the dash. This started about 6 months ago. Periodically, I believe the brakes are failing as I can feel it on the front end. The cruise control no longer works on the vehicle and a buzzing sound comes on while driving. The warning indicators have been confirmed through the dealership mechanic and code readers. The staff at all dealerships I have visited have been of no assistance and virtually told me I am just out of luck. I commute to work and travel for pleasure. As an older individual, I do not have the financial means to take the loss on a vehicle and just buy another. How does one take a $60k loss like this because Mopar has not fulfilled their commitment to provide quality parts and remedy a safety recall?

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Recent Complaints for the 2018 RAM 2500

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