NHTSA Complaint #11706704 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11706704 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I have had this issue for over 2 years now and the recall is almost a year old. I went to the RAM dealership in Elizabeth City, NC and they have told me that they would get back to me for over two years. I call MOPAR and they still have no fix for the issue nor do they have a timeframe of when to expect. When asked, if they are going to cover the cost of the accident that occurs when the brakes actually fail, they suggest if I am not comfortable driving the vehicle, they might offer a rental vehicle. I go through that process and since they don't have an estimated timeframe, they won't allow me to get a rental. Just need to problem fixed and they have had plenty of time to correct this issue.
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