NHTSA Complaint #11706310 — 2025 FORD MUSTANG MACH E

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11706310
Vehicle	2025 FORD MUSTANG MACH E
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2025
Date Filed	December 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Dash completely turned off. We could not see speed, gear, battery life, etc. See attached photo of the dash board above the steering wheel. Tried turning car off and on, tried resetting the monitor. Dealership service advisor witnessed this. The technician could not replicate it, and they did not have a solution but it is now back on. Worried it may happen again, opened up a buy back claim but dealership thinks we don’t have a strong case since they couldn’t find anything.

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