2025 FORD MUSTANG MACH E — Problems, Recalls & Safety Data
N/A
Safety Rating
16
Owner Complaints
5
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2025 FORD MUSTANG MACH E
The 2025 FORD MUSTANG MACH E has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 32 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL, EXTERIOR LIGHTING:LIGHTING CONTROL MODULE. 15 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (4 complaints), Power Train (3 complaints), and Service Brakes (3 complaints).
Recalls for the 2025 FORD MUSTANG MACH E
NHTSA has recorded 32 recalls for the 2025 FORD MUSTANG MACH E, potentially affecting up to 5,342,061 vehicles.
Recall 25V863000 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
| 272,645 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.
Remedy: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle...
View full details →Recall 25V863000 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
| 272,645 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.
Remedy: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle...
View full details →Recall 25V885000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
| 45,047 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2025-2026 Mustang Mache E vehicles. The Light Driver Control Module B (LDCMB) may fail, preventing the turn signals, daytime running lights, low beam, and high beam headlights from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A loss of exterior lighting can reduce the driver's visibility and the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy: Ford will release an over-the-air (OTA) update or dealers will update the LDCMB software, free of charge. Owner notification letters were mailed January 28, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C71....
View full details →Recall 25V394000 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
| 276 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2025 Mustang Mach E vehicles. The park rod may fail to engage when the vehicle is placed in the park (P) position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: A park rod that fails to engage can result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will replace the transmission park rod assembly, free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25C25.
View full details →Recall 25V519000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
| 3,270 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles. The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus vehicles only, this condition may also cause the rear...
Consequence: Exterior lighting failure can reduce visibility for the driver and other road users, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the LED Driver Modules, as necessary, free of charge. Owner notification letters were mailed September 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C39.
View full details →Recall 25V519000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
| 3,270 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles. The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus vehicles only, this condition may also cause the rear...
Consequence: Exterior lighting failure can reduce visibility for the driver and other road users, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the LED Driver Modules, as necessary, free of charge. Owner notification letters were mailed September 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C39.
View full details →Recall 25V519000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
| 3,270 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles. The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus vehicles only, this condition may also cause the rear...
Consequence: Exterior lighting failure can reduce visibility for the driver and other road users, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the LED Driver Modules, as necessary, free of charge. Owner notification letters were mailed September 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C39.
View full details →Recall 25V519000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
| 3,270 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles. The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus vehicles only, this condition may also cause the rear...
Consequence: Exterior lighting failure can reduce visibility for the driver and other road users, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the LED Driver Modules, as necessary, free of charge. Owner notification letters were mailed September 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C39.
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Recall 25V404000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 197,432 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed...
View full details →Owner Complaints for the 2025 FORD MUSTANG MACH E
16 complaints have been filed with NHTSA for the 2025 FORD MUSTANG MACH E. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I noticed that I kept receiving a low tire pressure warning on my car. I would have it filled and then a few days later, the warning appeared again. I took the car in to the dealership to let them know there is an issue with my tire on 11/24/2025. The dealership then stated that I had to pay for a replacement tire. I asked if there was any type of warranty on the tire as I have only had the vehicle for a few months. They stated I had to purchase a new tire. I do not feel that I should pay for a defected tire. I have not driven the vehicle due to safety and want help in resolving this issue as the defect should be covered.
Dash completely turned off. We could not see speed, gear, battery life, etc. See attached photo of the dash board above the steering wheel. Tried turning car off and on, tried resetting the monitor. Dealership service advisor witnessed this. The technician could not replicate it, and they did not have a solution but it is now back on. Worried it may happen again, opened up a buy back claim but dealership thinks we don’t have a strong case since they couldn’t find anything.
Dash completely turned off. We could not see speed, gear, battery life, etc. See attached photo of the dash board above the steering wheel. Tried turning car off and on, tried resetting the monitor. Dealership service advisor witnessed this. The technician could not replicate it, and they did not have a solution but it is now back on. Worried it may happen again, opened up a buy back claim but dealership thinks we don’t have a strong case since they couldn’t find anything.
Summary: My 2025 Ford Mustang Mach-E GT has repeatedly experienced a complete and unexpected loss of propulsion while driving in active traffic. Each time, the vehicle displayed a red “Stop Safely Now” warning with additional critical alerts, followed by an immediate loss of forward motion with no prior indication. This left the vehicle stalled in traffic and created a significant safety hazard. Details of Each Incident: While driving under normal conditions or coming to a stop, the vehicle triggered the red “Stop Safely Now” alert with powertrain and brake warnings. Propulsion shut down instantly and the vehicle locked in Park, leaving it immobilized in traffic lane. I had to exit the vehicle and wait for it to complete a full power-down cycle before it would restart. After restarting, the vehicle operated with reduced functionality and limited range. Ford Roadside Assistance was contacted for every incident. Safety Concern: A sudden loss of forward motion in moving traffic poses a serious crash risk to me and to other drivers. The repeated nature of this failure suggests a defect in the propulsion system, sensors, electrical components or related modules. Current Status: The vehicle is now at the local Ford dealership for evaluation. I have also notified Ford Corporate Customer Care. The root cause has not yet been identified or resolved. Requested Action: I request that NHTSA document this complaint and consider further review due to the recurring safety-related failure and the potential risk to other owners.
Summary: My 2025 Ford Mustang Mach-E GT has repeatedly experienced a complete and unexpected loss of propulsion while driving in active traffic. Each time, the vehicle displayed a red “Stop Safely Now” warning with additional critical alerts, followed by an immediate loss of forward motion with no prior indication. This left the vehicle stalled in traffic and created a significant safety hazard. Details of Each Incident: While driving under normal conditions or coming to a stop, the vehicle triggered the red “Stop Safely Now” alert with powertrain and brake warnings. Propulsion shut down instantly and the vehicle locked in Park, leaving it immobilized in traffic lane. I had to exit the vehicle and wait for it to complete a full power-down cycle before it would restart. After restarting, the vehicle operated with reduced functionality and limited range. Ford Roadside Assistance was contacted for every incident. Safety Concern: A sudden loss of forward motion in moving traffic poses a serious crash risk to me and to other drivers. The repeated nature of this failure suggests a defect in the propulsion system, sensors, electrical components or related modules. Current Status: The vehicle is now at the local Ford dealership for evaluation. I have also notified Ford Corporate Customer Care. The root cause has not yet been identified or resolved. Requested Action: I request that NHTSA document this complaint and consider further review due to the recurring safety-related failure and the potential risk to other owners.
Safety Rating for the 2025 FORD MUSTANG MACH E
NHTSA has not yet tested the 2025 FORD MUSTANG MACH E in its New Car Assessment Program.
Technical Service Bulletins for the 2025 FORD MUSTANG MACH E
Ford Motor Company has issued 15 technical service bulletins (TSBs) for the 2025 FORD MUSTANG MACH E. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB 25-2622 — UNKNOWN OR OTHER
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Stuck in park * "Service Vehicle Soon" message in the instrument panel cluster (IPC) * Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E6:71 stored in the secondary...
TSB 25-2622 — FUEL/PROPULSION SYSTEM
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Stuck in park * "Service Vehicle Soon" message in the instrument panel cluster (IPC) * Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E6:71 stored in the secondary...
TSB 25-2622 — ELECTRICAL SYSTEM
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Stuck in park * "Service Vehicle Soon" message in the instrument panel cluster (IPC) * Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E6:71 stored in the secondary...
PT-25.10.1 MachE — STRUCTURE:BODY
"25S65 Recall remedy -Prevents a potential lock-out condition caused by the battery being discharged
PT-25.10.1 MachE — POWER TRAIN
"25S65 Recall remedy -Prevents a potential lock-out condition caused by the battery being discharged
PT-25.10.1 MachE — ELECTRICAL SYSTEM
"25S65 Recall remedy -Prevents a potential lock-out condition caused by the battery being discharged
ECG-25.2.7.7.1 MachE — STRUCTURE:BODY
"Quality improvements include: -This update prevents a potential issue that may prevent side doors from unlocking when commanded from the exterior of the vehicle following a future over-the-air update. This is not addressing any existing condition in the field."
SSM 54334 — FUEL/PROPULSION SYSTEM
Some 2023-2025 Mustang Mach-E vehicles equipped with a lithium iron phosphate (LFP) standard range battery (minor feature code HTHAH) built on or after 23-Jun-2023 may exhibit a condition where the displayed high voltage (HV) battery state of charge (SOC) percentage has a sudden reduction greater than 10% while driving. At...
TSB 25-2414 — ELECTRICAL SYSTEM
Some of the vehicles listed in the Model statement above may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0B24 stored in the battery energy control module (BECM). This may be due to the BECM software level. ****Additional Model Information: equipped with extended range battery*****
DCMX-25.AD Mach-E — UNKNOWN OR OTHER
"Quality improvements include: -This update prevents a potential issue that may prevent side doors from unlocking when commanded from the exterior of the vehicle following a future over-the-air update. This is not addressing any existing condition in the field."
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2025 FORD MUSTANG MACH E
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD MUSTANG MACH E
- 2021 FORD MUSTANG MACH E — 630 complaints
- 2022 FORD MUSTANG MACH E — 219 complaints
- 2023 FORD MUSTANG MACH E — 191 complaints
- 2024 FORD MUSTANG MACH E — 73 complaints
- 2025 FORD MUSTANG MACH E (current)
- 2026 FORD MUSTANG MACH E — 0 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints