NHTSA Complaint #11695844 — 2025 FORD MUSTANG MACH E
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11695844 |
| Vehicle | 2025 FORD MUSTANG MACH E |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
I traded in my vehicle and purchased a new vehicle on September 27, 2025. After signing the contract, I was informed that there were two recalls on the vehicle that would be taken care of by the end of the day. I was allowed to use my trade-in as a loaner vehicle until the end of the day when I came back. It has been almost a full month and I still have not received possession of my new vehicle. There is no estimated date of the dealership receiving the part to repair the recall. I was told that things haven’t been the same since Covid so nobody knows how long it will take. I have been able to use my trade-in, which was paid off by the dealership, as a loaner, but I want my new vehicle or I want to know my options for looking for another car. I will be making my second payment on my new vehicle, which I have not had, in one day.
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