NHTSA Complaint #11706282 — 2020 FORD EXPEDITION

The incident occurred while traveling at 75 mph on the interstate. The car felt like it tried to put itself in park and slammed forward violently, at that time it came up with a shift fault light on the display, it shifted to neutral so there was no movement of the vehicle it was free wheeling, then it slammed itself back in a low gear where the vehicle slammed hard and the car engine was redlined. The transmission then proceeded to shift back up into a higher gear. All this while traveling at 75 mph. My concern, if one of my kids were driving it, or the road conditions would have been wet or snowy we would of had a very different outcome. The vehicle was sent to a Ford dealer where they found a park shift failure and shift issues recommending a new transmission. Ford was not willing to warranty the transmission even with the issues experienced and forced me to pay 60 percent of the cost. I find this hard to believe since a family could've been severely injured or killed. Previous to this incident, there were no warnings, lights, or concerns, the issue came out of the blue.