NHTSA Complaint #11706078 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11706078
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	December 2, 2025
Date Filed	December 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Power Transfer Unit needs to be replaced. I took vehicle to repair shop for noise in left front tire. They informed me that the unit needs to be replaced. They checked for recall will a Chrysler Dealer. The recall does not apply to this vehicle. I purchased this vehicle new from a Chrysler Dealer in CT. The repair shop informed me that the PTU unit in my car is a used one from a Junkyard, the said it has writing on it that junkyards use to identify parts. I never had it replaced so it had to come from the dealer like that.

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