NHTSA Complaint #11705598 — 2021 GMC YUKON XL

While driving my 2021 GMC Yukon XL, the vehicle unexpectedly lost acceleration. After lifting off the gas pedal, it jolted forward, triggered a “Reduced Performance” dashboard warning, and remained in what felt like second gear, refusing to shift. I immediately pulled into a parking spot; when I attempted to reverse, the vehicle would not move backward. As you may imagine, this was a major safety concern, as I had my [XXX] and [XXX] children in the vehicle with me. I had the Yukon inspected at a GMC dealership, where a technician confirmed the issue originated from a faulty transmission valve body. My independent research has revealed this to be a widespread defect in the 2021 Yukon XL, prompting GM to issue Special CoverageXXX, which explicitly covers valve-body replacements for 2021 Yukon XLs experiencing reduced performance. Despite meeting these criteria and receiving identical diagnostic alerts, I was informed that my VIN is not covered. I am formally requesting that this safety-related defect—widespread among this model year—be recognized and my VIN included under Special Coverage XXX. The valve body causing the loss of propulsion in my Yukon XL is exactly the same defective component GM has acknowledged and is covering under this program. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)