NHTSA Complaint #11700237 — 2021 GMC YUKON XL

Routine oil change by professional local mechanic. Upon completion we were told that the vehicle would not turnover. The mechanic diagnosed and found that were 2 recalls for our vehicle - one for the fuel pump module and one for the engine. We had our vehicle towed to the local GM dealership. They then replaced the fuel control module. GM tried to manually crank over but engine seized once again. We spoke to the GM Advisor prior to this and were told that our vehicle was not part of the engine recall because our VIN was not listed as part of it even though our vehicle had the same exact issues as described in the engine recall and was for the exact year/make/model of the engine. The dealer quoted us $14,896 to replace the engine. They stated they would submit a Goodwill claim to GMC to help discount the cost to repair/replace the engine. The dealer called back later that day and said GMC would be willing to cover 30% of the cost so our expense would be around $10,000. All this for a vehicle we've only driven for less than a year and a half. The vehicle went in for a routine oil change and has never had any issues prior to this. This happened suddenly without any sort of warning. To make matters worse, our powertrain warranty expired a day or two before this occurred. We are still trying to fight with GMC to cover this engine failure. The car has less than 75,000 miles and is only used for basic personal needs like driving to school and the store so it is shocking that the engine would suddenly fail like this and to make matters, the manufacturer refuses to take responsibility for it and to cover it under the recall even though there has been known widespread issues with this engine.