NHTSA Complaint #11705541 — 2022 FORD F-150

The contact owns a 2022 Ford F-150. The contact stated that the vehicle was taken to a dealer for an oil change and tire rotation. The service technician became aware that the rear passenger wheel end hub bolt had fractured. The contact was given the piece of the broken bolt and advised not to drive the vehicle on long trips. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); which stated that the remedy was available to complete the recall repair. The contact called the local dealer and was informed that the recall part was not available for the recall repair. The contact called the manufacturer, but the agent was unable to offer any information on parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 30,000.