NHTSA Complaint #11705107 — 2018 TOYOTA C-HR

I am reporting a defective CVT (Continuously Variable Transmission) in my Toyota vehicle that completely failed at approximately 85,000 miles under normal driving conditions. The transmission did not exhibit abusive use or unusual load beyond everyday driving — just standard highway and city miles. At ~85,000 miles, the transmission began to exhibit significant performance degradation and mechanical failure, including (describe what happened — e.g., whining, slipping, failure to engage, loss of drive). Eventually it failed outright, leaving the vehicle inoperable and requiring a replacement transmission at substantial cost. Toyota has used this CVT design across multiple models, and there are numerous owner complaints and documented powertrain failures tied to Toyota’s CVT, including reports of failures well below 100,000 miles. Independent sources and consumer complaint databases show this is not isolated — many owners report early transmission failures and extremely high replacement costs when out of warranty. CarComplaints +1 I believe this is a safety and reliability defect because a transmission giving out at moderate mileage can cause loss of propulsion, unexpected behavior while driving, and potentially hazardous situations if it fails while the vehicle is in motion. This issue should be investigated for potential recall or formal safety action, as the frequency and severity of failures impose undue financial hardship and risk to consumers. I am submitting this complaint to alert NHTSA to the pattern of CVT failures in Toyota vehicles and to ensure that this problem receives appropriate investigation