NHTSA Complaint #11705027 — 2009 NISSAN 370Z

The contact owns a 2009 Nissan 370Z. The contact stated that while attempting to start the vehicle, the steering wheel locked up, and the contact was unable to start the vehicle. The vehicle was towed to the residence, where a mobile mechanic diagnosed the vehicle with steering module failure. The contact called the dealer to schedule an appointment, and the dealer informed the contact that the vehicle could not be repaired under Nissan Voluntary Service Campaign Number: P3208; free of charge, because the vehicle had already been previously repaired under the Voluntary Service Campaign. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact the vehicle history did not display the completion of Nissan Voluntary Service Campaign Number: P3208, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 176,000.