NHTSA Complaint #11084400 — 2009 NISSAN 370Z

SERVICE CAMPAIGN BULLETIN NO. NTB13-014 WAS ISSUED ON 3/7/2013. MY CAR EXPERIENCED THE PROBLEM DESCRIBED IN THE RECALL NOTICE AND THE NISSAN DEALER REPLACED THE DEFECTIVE PART ON 12/2/2013 AT NO CHARGE. IN NOVEMBER, 2017, MY CAR EXPERIENCED THE EXACT SAME PROBLEM. IT WAS REPAIRED AT THE SAME NISSAN DEALER, PERFORMING THE REPLACEMENT OF THE EXACT SAME PART, ON 11/17/2017 AT A COST TO ME OF $1,153.40. NISSAN HAS REFUSED TO COVER THE REPLACED (DEFECTIVE) PART STATING: 1) THEY COMPLIED WITH THE RECALL CAMPAIGN BY REPLACING THE INITIAL FAILED PART WITH A SECOND (DEFECTIVE) PART, AND 2) THE SECOND (DEFECTIVE) PART WAS BEYOND ITS 12 MONTH WARRANTY. IN BOTH CASES, THE DEFECTIVE PART DISABLED THE VEHICLE FROM STARTING, THUS CREATING THE NEED TO HAVE IT TOWED TO THE DEALER. BECAUSE THE EXACT SAME PART FAILED THAT WAS SUBJECT TO THE SERVICE RECALL CAMPAIGN, CREATING THE NECESSITY FOR A SECOND REPLACEMENT, I BELIEVE IT SHOULD HAVE ALSO BEEN SUBJECT TO THE SERVICE RECALL CAMPAIGN. THE REPLACED PART FAILED AT APPROXIMATELY THE SAME INTERVAL AS THE FIRST FAILED PART, BOTH OF WHICH WAS WELL BEYOND A 12 MONTH IN-SERVICE PERIOD.