NHTSA Complaint #11704263 — 2019 FORD ESCAPE

I am reporting a safety-related engine defect on my 2019 Ford Escape (2.0L EcoBoost). On September 23, 2025, at 72,233 miles, the engine failed due to coolant leaking into the combustion chamber (cylinder #3). Ford’s own dealer confirmed coolant intrusion and referenced Ford TSB 22-2239. This issue is associated with known EcoBoost coolant-intrusion failures documented in multiple Ford bulletins and class-action suits. The engine failure required a complete long-block replacement costing $8,644.38. Ford denied assistance despite the failure occurring within the extended 7-year/84,000-mile coverage window under Customer Satisfaction Program 21N12. Coolant intrusion can cause sudden engine failure, stalling, loss of power, or inability to accelerate, creating a hazardous driving condition. I request NHTSA review this defect as part of the widespread EcoBoost coolant-intrusion problem. Owner: [XXX] , [XXX] . VIN: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)