NHTSA Complaint #11703960 — 2016 HONDA CR-V ELECTRICAL SYSTEM

Complaint Details

ODI Number	11703960
Vehicle	2016 HONDA CR-V
Component	ELECTRICAL SYSTEM
Date of Incident	October 21, 2025
Date Filed	December 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2016 Honda CR-V’s smart locking system failed. The smart locking system caused the car battery to drain if it wasn’t driven within 24 hours. After numerous car battery replacements, a Honda auto repair replaced the door handle and repaired the smart locking system. If $639 was not paid for the needed repair, the car battery would drain and therefore the car would not function. After reaching out to Honda for a reimbursement, they declined. This is frustrating because I have researched online and several others have experienced this issue with their Honda CR-V. The issue simply happened one day and was not caused by a vehicle accident.

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