NHTSA Complaint #11703576 — 2025 FORD EXPLORER

My wife found an article about this, so I guess it happens to other people as well. I will leave the link that she sent to me in this report. To put it very simple there seems to be a problem with the seat, memory module in the door of some Ford Explorers. So many times when my wife has had to move my car from the driveway she gets in the car. She pushes the number two button for her seat settings, and she begins to drive the car. While the car is in motion, at any random interval, the seat will reset to my position without any notice. This means the seat begins to move while the car is in motion. In our case, I am about a foot and a half taller than her so when the seat goes back to my position, even though she’s driving, she can no longer reach the brake. Several times while in motion she has had to just hit the power button and shut the car off. This is bad for the car, but it is also best for her safety. I can see this situation causing an accident. It seems Ford knows about it, and they have fixed it in some cars, however until it happens to you I don’t think you’re going to be aware of the problem if you’re moving quickly, it could be a huge problem. I think this is something that Ford needs to address with expediency Here is the article where she found a similar experience of another customer online [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)