NHTSA Complaint #11703304 — 2024 JEEP WRANGLER

Vehicle: 2024 Jeep Wrangler 4xe Manufacturer: Stellantis / Jeep Recalls Involved: •High-Voltage Battery Fire Risk Recall (park-outside / do-not-charge) •Engine Casting / Sand Contamination Recall (Recall 68C) — risk of sudden loss of propulsion and fire NHTSA Case: If referencing dealer/Jeep case → Case #94839085 Mileage: [insert mileage] VIN: [insert VIN] Complaint Description: My 2024 Jeep Wrangler 4xe is currently subject to two serious safety recalls: (1) a high-voltage battery recall requiring the vehicle to be parked outside and not charged due to fire risk, and (2) Recall 68C involving engine casting/sand contamination that can lead to unrecoverable loss of propulsion, engine failure, and potential fire. Jeep has notified me that no repair is currently available for either recall and has provided no estimated timeline for a remedy. As a result, I have been advised not to drive or charge the vehicle. This has left me with a vehicle that is unsafe to operate, unsafe to store, and unusable for daily transportation. I contacted Jeep Customer Care and the dealership for assistance. Jeep has only offered a limited 30-day reimbursement-based rental that requires me to pay out–of–pocket and does not cover the full period during which my vehicle is unsafe and unrepairable. Jeep has not provided a loaner or replacement vehicle despite the indefinite loss of use. This situation raises serious concerns because: •The vehicle cannot be safely driven, •There is a real risk of engine failure or fire while driving, •There is a risk of battery fire even while parked, •A remedy is unknown and unavailable, •Jeep has not provided a safe, usable transportation solution. I am filing this complaint because I believe the severity of these defects, the lack of an available remedy, and the manufacturer’s inadequate interim support pose a significant safety risk to me, my family, and the public. I am requesting NHTSA to review this matter.