NHTSA Complaint #11703280 — 2016 HYUNDAI SONATA

My Hyundai is experiencing severe and continuous engine oil consumption that creates a safety risk. The vehicle loses a significant amount of oil within 1,000–1,500 miles, sometimes showing almost no oil on the dipstick despite recent oil changes. There are no external leaks, no burning smell, and no visible oil under the car. The cause remains UNKNOWN, but it appears to be internal engine burning or a manufacturing defect. I have taken the vehicle to the Hyundai dealer multiple times. They performed oil consumption tests but either reported “normal results” or did not provide clear explanations. The issue continues exactly the same. I also contacted Hyundai corporate, but no meaningful assistance or goodwill support was provided. The dealer acknowledges no leaks but still refuses to repair or replace the engine. This problem is dangerous because the oil level drops without warning lights or error codes. If I do not manually check the dipstick, the engine could run dry and seize while driving. Sudden engine failure on highways or in traffic can cause accidents. I now have to frequently top up oil just to keep the engine alive. I have maintained the vehicle properly and completed all requested tests. The cause is still UNKNOWN, but based on similar Hyundai cases, it may involve piston rings, valve seals, or internal engine wear. Many Hyundai owners report the same issue, suggesting a broader defect. The dealer’s only advice is to “keep monitoring oil,” which is not a safe long-term solution. This defect poses a serious safety concern and financial burden. I am filing this complaint so NHTSA can investigate, as the engine may fail unexpectedly, putting me and others at risk.