NHTSA Complaint #11703130 — 2023 HONDA ACCORD
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11703130 |
| Vehicle | 2023 HONDA ACCORD |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
While driving, my 2023 Honda Accord Hybrid suddenly experienced a multi-system failure affecting: Road Departure Mitigation System Tire Pressure Monitoring System (TPMS) Vehicle Stability Assist (VSA) Hill Start Assist Electric Power Steering System Brake System (“Brake performance may be reduced”) All warnings appeared within seconds. The vehicle is available for inspection, and the incident is documented with multiple photographs. In addition to the system failures, the vehicle unexpectedly began to lose power while I was driving, causing it to slow down rapidly in active traffic. This created an extremely hazardous situation, including: Risk of being rear-ended since my vehicle slowed without warning Reduced steering assist Reduced braking performance Loss of stability control Inability to accelerate out of the way This combination could easily have caused a serious collision. I later learned that there is an active recall related to the systems that failed on my vehicle. However: I never received any communication from Honda, no letter, no email, no notice of any kind. I am extremely unhappy and frustrated about this. Had Honda informed me of the recall: I would have scheduled service immediately I would NOT have driven the car under normal conditions I would NOT have been exposed to this dangerous situation on the road The absence of recall notification directly contributed to my being put in a potentially life-threatening situation. A recall notification exists for a reason which is to prevent exactly the type of failure and danger that I experienced. Honda’s failure to notify me removed my ability to take preventative action. The issue has not yet been diagnosed or confirmed by a Honda dealer. I will be taking the vehicle in for inspection as soon as possible. No inspections have been conducted yet, but I have full photographic documentation from the moment the incident occurred. No prior warning lights, symptoms, or error messages occurred.
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