NHTSA Complaint #11703068 — 2024 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11703068
Vehicle 2024 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Regarding Recall Repair on My Truck To Whom It May Concern, I am writing to formally express my frustration and concern regarding the recent service performed on my truck, which I purchased pre-owned from Tropical Chevrolet with only 4,700 miles. 9 months after my purchase, the vehicle received a manufacturer recall involving the motor, requiring a full engine replacement. I brought the truck to Bomnin Chevrolet West Kendall for the recall repair, expecting that it would be handled correctly and at no cost to me, especially since the truck was running perfectly before the recall work. After the motor was replaced, I was informed that the Air intake manifold currently on the truck is “not original.” This Air intake manifold was already installed when I bought the truck from Tropical Chevrolet, and I was never informed of any aftermarket or non-original parts at the time of purchase. Now, after Bomnin Chevrolet completed the recall repair, the truck has a check-engine light, and I am being told I must pay approximately $900 to change it for original air intake manifold to remove the check engine warning light. I think the mecanic took out the program.from the computer and Now they want me to pay.This is unacceptable for the following reasons: 1. The truck had no check engine warning lights and was running properly before the recall repair. 2. The Air intake manifold was already on the truck when I purchased it from Tropical Chevrolet. 3. I never approved or installed any non-original parts. 4. Bomnin Chevrolet removed and reinstalled the parts during the recall repair. 5. I should not be held financially responsible for problems created during the recall repair process. I am requesting that this matter be reviewed and resolved immediately by Bomnin Chevrolet West Kendall. The truck should be returned to me in the same conditions I gave it to them and the recall fix.Thank You Regards, Rafael Lafee

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