NHTSA Complaint #11703055 — 2025 HONDA PROLOGUE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11703055
Vehicle	2025 HONDA PROLOGUE
Component	ELECTRICAL SYSTEM
Date of Incident	November 19, 2025
Date Filed	December 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

My 2025 Honda Prologue Elite is experiencing multiple safety-related issues. The front CV axles make a consistent clicking noise when turning, indicating a possible drivetrain or axle defect. The power tailgate also intermittently and unexpectedly closes on its own while loading or unloading, creating a risk of head injury. In addition, the infotainment screen and digital gauge cluster will randomly shut off while driving—sometimes for up to 30 seconds—leaving me without speed, range, or other essential telemetry while the vehicle is in motion. All of which the dealer will not address or states they can't replicate.

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Other ELECTRICAL SYSTEM Complaints

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#11710301 — January 12, 2026 — Unknown electrical issue in the cold. Saw posts online about people getting "High voltage system" errors and after a ...

Recent Complaints for the 2025 HONDA PROLOGUE

#11719218 — POWER TRAIN — February 19, 2026 — The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive Wit...

#11719218 — SUSPENSION — February 19, 2026 — The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive Wit...

#11717709 — STEERING — February 13, 2026 — Aggressive clicking if wheel is turned greater than 15° off center

#11716620 — SUSPENSION — February 9, 2026 — The axles on my vehicle are defective. Every time I make a turn (left, right, or U-turn) the vehicle makes a loud cli...

#11714396 — POWER TRAIN — January 30, 2026 — I am reporting multiple safety-related failures with my 2025 Honda Prologue. The vehicle has an unresolved drivetrain...