NHTSA Complaint #11702645 — 2021 TOYOTA 4RUNNER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11702645 |
| Vehicle | 2021 TOYOTA 4RUNNER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
Several door lock actuators have prematurely failed. The first to do so was front passenger door in summer 2024; front driver door lock failed a few months after. Most recently, approximately 4 months ago, the lock actuator for liftgate failed. This poses safety hazard in easily exiting vehicle and/or entering it if in dangerous situation. I have been communicating with local Toyota dealership for months about repairing these defective items, They have acknowledged awareness of an issue with the actuators, but have offered no help. I have read there is a class action lawsuit pending about this issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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