NHTSA Complaint #11707218 — 2021 TOYOTA 4RUNNER
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11707218 |
| Vehicle | 2021 TOYOTA 4RUNNER |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Rear backup camera has been failing or intermittently working, it is available for insp[ection upon request. This has created a situation upon reversing in driveway where I expect it to be on and dont see a vehicle or trailer behind me. I have hit a parked car because I was expecting it to work as I check rearview mirrors. This is now a habit and I did not realize it wasn't working at the time until i collided with the vehicle. The dealership will not confirm it or inspect it unless payment is rendered. No one has inspected it except for Virginia. Which I am unsure that is even something they inspect. They may have just inspected other things that allow for use on highway. No lamps or other warnings when it began in april 2023. I have not tried to get it fixed as this is a new vehicle and I wasn't willing to pay the dealer to diagnose and most likely decline my warranty coverage.
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