NHTSA Complaint #11425082 — 2021 TOYOTA 4RUNNER

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11425082
Vehicle 2021 TOYOTA 4RUNNER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

On 3/30/21 it was discovered that my 2021 4runner with 5500 miles caught fire while parked in my enclosed garage. This event happened while my family and I were sleeping. The fire was discovered @5am at which time the fire department was contacted. The fire was contained to the garage. The vehicle was a total loss and was determined to be the source of the fire that destroyed all of the contents in my garage and significantly damaged the garage structure resulting in a rebuild. The fire department performed an initial investigation, a 3rd party fire investigator performed an investigation, and State Farm along with a representative from Toyota conducted an investigation. Per my claims adjuster, the investigation determined that the fire originated in the vehicle but the exact cause could not be determined due to the damage to the wiring harness and the proximity to the condenser. This incident could have easily lead to significant injury or death to my family. The vehicle had not experienced any issues, no warning lights had indicated an issue, and the only maintenance that had been performed to the vehicle was a tire rotation at 5000 miles at the Toyota dealership.

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