NHTSA Complaint #11702471 — 2023 JEEP WRANGLER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11702471
Vehicle 2023 JEEP WRANGLER
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

I have several issues. 1. An independent auto shop noticed all 4 of my shocks were leaking when they did an oils change and tire rotation recently. I have had my other oil changes and rotations at the dealership prior to this and they never mentioned it. I’ve tried calling my dealership svc dept. about it 4 times now with no call backs. 2. The new tires that came with my jeep from the factory only lasted about half their treadwear. I had to replace prematurely at 30,000 miles bc they were causing a “deathwobble” on my jeep at speeds of 60-70mph and they were also messing with my alignment which I paid the dealer to try to fix but they’ll couldn’t bc it turns out it was the tires the whole time but they’ll couldn’t bc couldn’t figure this out. The independent tire shop figured it out. 3. This is the most worrisome They just sent me another recall about the high voltage battery pack being dangerous and poasibly catching fire. It says not to charge it or park it near structures. This is the 2nd or 3rd recall of this sort and it’s not allowing me to use the electric features on my vehicle which I paid extra for when I bought it and I pay yearly for with insurance and taxes.. I need compensation or a vehicle exchange or a buyback so that I can use my vehicle as it is intended to be used. This is a clear violation of that. Please help me!

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