NHTSA Complaint #11702371 — 2024 FORD RANGER

I purchased a Ford Ranger truck with an EPA/NHTSA fuel economy label stating 20 mpg city and 25 mpg highway, 22 mpg combined. In reality, despite proper maintenance, the vehicle achieves only 16.26 mpg combined and as low as 14.72 mpg in city. While I understand fuel economy varies, this discrepancy is significant and may pose safety concerns. I relied on accurate fuel economy estimates to plan trips and refueling. This overstated MPG has lead me to unexpected fuel depletion, and stranding me in an unsafe condition (ran out of gas on HWY 287). I request NHTSA review whether Ford’s labeling practices meet regulatory standards and whether corrective action is warranted. I have taken the Ford Ranger to two different dealerships. One, Ford Automation, Frisco, Texas, refused to investigate what might be the issue, as they stated that was normal for the Ford Ranger. The second dealership, Five Star Ford, Dallas, Texas, reported in their tests they were averaging 26.1 mpg, combined. They did not tell me how they arrived at that figure. Your site would not allow me to upload fuel receipts to prove my statements above.