NHTSA Complaint #11702368 — 2022 VOLVO C40BEV
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11702368 |
| Vehicle | 2022 VOLVO C40BEV |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The rear camera has never worked properly. When I put the car in reverse, sometimes it doesn’t show an image. This happens most days. This has been over a minute in duration, though sometimes shorter. This has happened hundreds of times. It also sometimes will display a still image when moving, which of course is very dangerous as it gives a sense of safety and being clear when anything could move into the rear area without me knowing. I have done the recall, which was an ineffective software update. I am on software 3.7, which has the latest, and it didn’t work. Volvo offers no fix other than to reset the computer over and over. This doesn’t fix it. It is a hardware issue in which the computer isn’t capable of running all its functions. The only fix is hardware, and Volvo will need to be forced to do that. Many people complain of this issue. It is rampant in all the online communities.
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