NHTSA Complaint #11702368 — 2022 VOLVO C40BEV

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number 11702368
Vehicle 2022 VOLVO C40BEV
Component BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The rear camera has never worked properly. When I put the car in reverse, sometimes it doesn’t show an image. This happens most days. This has been over a minute in duration, though sometimes shorter. This has happened hundreds of times. It also sometimes will display a still image when moving, which of course is very dangerous as it gives a sense of safety and being clear when anything could move into the rear area without me knowing. I have done the recall, which was an ineffective software update. I am on software 3.7, which has the latest, and it didn’t work. Volvo offers no fix other than to reset the computer over and over. This doesn’t fix it. It is a hardware issue in which the computer isn’t capable of running all its functions. The only fix is hardware, and Volvo will need to be forced to do that. Many people complain of this issue. It is rampant in all the online communities.

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