NHTSA Complaint #11703608 — 2022 VOLVO C40BEV

On multiple occasions, the vehicle’s infotainment system has malfunctioned, and when this occurs, the turn signals stop working entirely. This failure has happened while the vehicle was in active use, including during a long trip, leaving us without functioning turn signals for an extended period. This creates a serious and immediate safety hazard for both the occupants of the vehicle and other drivers. After seeking advice, we were instructed to reboot the infotainment system. Once rebooted, the turn signals began working again. However, several weeks later, the same failure occurred again while driving. The turn signals stopped functioning without warning, forcing us to pull over and restart the infotainment system in order to restore basic signaling functionality. This issue appears to be recurring and directly affects a critical safety system of the vehicle.