NHTSA Complaint #11632319 — 2022 VOLVO C40BEV

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11632319
Vehicle	2022 VOLVO C40BEV
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	December 25, 2024
Date Filed	December 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The backup camera on this model has serious reliability issues. It freezes while backing up, and frequently displays a "camera temporarily unavailable" message. Volvo attempted to improve the reliability with a software update this year, but it did very little. The fact that it displays the temporarily unavailable message reveals that Volvo clearly knows about the problem, and they think displaying this message is acceptable. The dealer service manager admits the problem is with the software, and has been discussed at length on internet forums. This car has terrible rear visibility, and a functioning backup camera is absolutely required for safe operation.

Related Complaints for the 2022 VOLVO C40BEV

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11714666 — January 31, 2026 — Intermittent rear backup camera displayed camera unavailable instead of live video footage of what's behind the car. ...

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#11632338 — December 25, 2024 — Message popped up “cameras temporarily unavailable” and backup and surround view cameras aren’t working. A quick goo...

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