NHTSA Complaint #11702142 — 2021 CHEVROLET SUBURBAN
ELECTRICAL SYSTEM issue reported to NHTSA
Fire 4 Injuries
Complaint Details
| ODI Number | 11702142 |
| Vehicle | 2021 CHEVROLET SUBURBAN |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | Yes |
| Injuries | 4 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of the divers seat I thought for sure it was gonna blow up the dogs were in the back of the garage behind the vehicle off to the side I started screaming and calling for help and had to go around the house to the front door to get my husband and him and one of my sons went out there why I called 911 and was with my other son whom has a disability and they told us to get out of the house and I could not get back to the garage we were on the other side of the house going to go out on the patio my other son and husband were in the garage trying to put it out and getting to the two dogs my son went through the smoke to reach the dogs were one ran out on her own and the young German shorthair was in shock and he had to carry the 2 year old out and put them in a safe place but my husband was still trying to put out the fire he hooked his pick up to the suburban to try to pull it out of the garage and it moved maybe a few inches he was stuffing wet towels on it also to try to stop it nothing worked the fire dept showed up and police after having to tear the inside of the front of the dash out our home owners insurance adjuster was out yesterday The Suburban has had multiple and thousands of dollars of mechanical issues even Gm putting a new engine in it after only a year in a half of owning it fluid got pushed up into the wiring after a service last year there was splater inside the dash glass after a new steering wheel was istalled and I asked the dealer if they could fix that and they said that they didn't go inside there the amount of detail that has led up to this is huge
Related Complaints for the 2021 CHEVROLET SUBURBAN
Other ELECTRICAL SYSTEM Complaints
#11676647
After a major HVAC repair involving the evaporator core (performed at a Chevrolet dealership), my vehicle began exper...
#11661849
Sat may 3rd We went for tire change from that date since that day, every time we try to start the car there’s always ...
#11660711
I am contacting you regarding a critical engine failure in my 2021 Chevrolet Suburban LT, which is equipped with the ...
#11640590
The contact owns a 2021 Chevrolet Suburban. The contact stated that while operating the vehicle, the infotainment cen...
#11638102
I was driving our 2021 Chevy Suburban, which had ~107,000 miles on it, at approximately 75 miles per hour. With no o...
Recent Complaints for the 2021 CHEVROLET SUBURBAN
#11719559
ENGINE
The check engine and traction control light came on in my car. This was accompanied by a clanking sound, shaking. The...
#11719559
FORWARD COLLISION AVOIDANCE: WARNINGS
The check engine and traction control light came on in my car. This was accompanied by a clanking sound, shaking. The...
#11719559
UNKNOWN OR OTHER
The check engine and traction control light came on in my car. This was accompanied by a clanking sound, shaking. The...
#11719462
POWER TRAIN
My [XXX] Daughter lost the ability to put the vehicle in reverse while running errands on a Saturday. We had to pus...
#11718829
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 45 MPH, the accelerator pedal was d...