NHTSA Complaint #11701870 — 2020 FORD F-350

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part for the recall repair was not available. The contact stated that parts were still not available for approximately one year. The contact stated it should not take the manufacturer that long to write a new software program. In addition, the contact stated that the vehicle was purchased and used for recreational purposes. The dealer was contacted several times. The contact stated that on the last conversation with the dealer, the contact was informed that parts should be available in several months; however, parts were still unavailable. The manufacturer was contacted. The contact had not experienced a failure.