NHTSA Complaint #11689734 — 2020 FORD F-350

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall, causing the check engine warning light and “WRENCH” icon to illuminate. The vehicle was not repaired. The failure mileage was 49,000.