NHTSA Complaint #11701741 — 2019 FORD ESCAPE

The contact owns a 2019 Ford Escape. While the contact’s daughter was driving 65 MPH, the driver's side rear control arm fractured and detached. The contact stated that the failure occurred when the vehicle drove over a mild bump on the road, causing the entire driver's side rear wheel to detach from the vehicle. In addition, the contact stated that his 1-year-old grandchild was an occupant of the vehicle and was seated in the rear seat when the failure occurred. The contact stated that the daughter was able to safely drive the vehicle to a nearby Midas, where the technician stated that they did not know how the contact's daughter was able to drive the vehicle in the defective condition. The technician informed the contact that when the vehicle arrived at the shop, the driver's side rear wheel was dangling and flopping, and the rear of the vehicle was fishtailing. The contact was informed that the driver's side rear control arm had fractured in half and detached from the vehicle. The contact was informed that the driver's side rear control arm needed to be replaced. The vehicle was repaired. In addition, the contact was given the detached rear driver's control arm. The contact stated that the driver's rear control arm had a crack, which indicated a previous failure. The contact stated that the failure could have caused injuries and needed to be addressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000. The VIN was unavailable.