NHTSA Complaint #11701486 — 2018 FORD ESCAPE

The contact's wife owns a 2018 Ford Escape. The contact stated that while his wife was driving 40-45 MPH, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic who determined that the head gasket was blown. Upon further research, the contact related the failure to an undisclosed recall; however, the model year was not included. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The approximate failure mileage was 124,000.