NHTSA Complaint #11701070 — 2018 FORD ESCAPE

My 2018 Ford Escape equipped with a 1.5L ecoboost engine purchased new with 33,000 miles, experienced overheating, white smoke from the exhaust and extreme vibration which became undriveable. It was towed to a Ford dealer who determined it had coolant in the sparkplug holes and the engine would need to be replaced. There was no previous problem or check engine light until the event. There was a Customer Satisfaction Program 19B37 dated May, 2020 identifying the possibility of this problem which required the Ford dealer to perform a reprogramming to prevent the coolant from leaking into the engine. This was performed by a Ford dealer in October 6, 2020. Ford has determined that my vehicle is out of warranty.