NHTSA Complaint #11700732 — 2019 HYUNDAI SANTA FE XL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11700732
Vehicle	2019 HYUNDAI SANTA FE XL
Component	ENGINE
Date of Incident	March 24, 2025
Date Filed	November 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Our vehicle had 145,000 miles and all maintenance and repairs performed at Hyundai dealerships. Joseph Airport Hyundai in Vandalia, Ohio replaced the timing chain at a cost of $3500. After replacing the timing chain our vehicle began consuming large amounts of oil (9 quarts over 5000 miles). The dealership has tried several repairs and the vehicle still continues to consume the same amount of oil. We now have 160,000 miles on the vehicle and need to always carry a 5 quart container of oil so it doesn't run low. This never happened until we had the timing chain replaced.

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