NHTSA Complaint #11691250 — 2019 HYUNDAI SANTA FE XL

On [XXX], the check engine light came on in my 2019 Hyundai Santa Fe XL. The dealership diagnosed a complete engine failure requiring full replacement. The vehicle has only 54,000 miles. The dealer submitted a warranty claim to Hyundai, but Hyundai denied it because I could not provide receipts for every oil change, despite the fact that the vehicle has been responsibly maintained. An appeal to Hyundai’s goodwill department was also denied. This sudden and premature engine failure poses a serious safety risk. Engines from this generation (Lambda II / GDI family) are known to suffer from rod bearing failure, oil consumption, and sudden seizure. If this failure had occurred at highway speed, it could have led to loss of power, stalling, or an accident. Numerous owners have reported similar engine failures in 2016–2019 Santa Fe models at relatively low mileage, and Hyundai has already issued recalls and warranty extensions for related engines. This indicates a potential widespread defect that may not be adequately addressed. Requested Action: I am asking NHTSA to investigate Hyundai’s engine failures in the 2019 Santa Fe XL, review Hyundai’s denial of warranty coverage for vehicles experiencing these failures, and consider expanding existing recalls/warranty extensions to include this model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)