NHTSA Complaint #11700122 — 2020 FORD MUSTANG

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11700122
Vehicle	2020 FORD MUSTANG
Component	ELECTRICAL SYSTEM
Date of Incident	July 4, 2025
Date Filed	November 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2020 Ford Mustang. The contact stated that while driving approximately 35 MPH in inclement weather, the instrument panel went black for approximately 5 seconds and then started operating as designed. The contact stated that the failure reoccurred on several occasions. The contact stated that on one occasion, while driving through a tunnel, the instrument panel went black and then returned to functionality. The vehicle was taken to an independent mechanic; however, the failure was not duplicated, and no fault codes were retrieved. The manufacturer was not notified of the failure. The failure mileage was unknown.

Related Complaints for the 2020 FORD MUSTANG

Other ELECTRICAL SYSTEM Complaints

#11684550 — September 2, 2025 — The rearview camera display threw up a blue screen then proceeded to throw up a back screen and told me “Camera is un...

#11683792 — August 28, 2025 — 1. 2020 Mustang Ecoboost is equipped from factory with redesigned block to minimize/eliminate coolant intrusion and o...

#11682908 — August 25, 2025 — Two issues actually 1. Back up camera gives the blue screen. Says unavailable and contact dealer. I have not yet as t...

#11676267 — July 25, 2025 — Two months ago, I brought my 2020 Mustang to the dealership at Surprise Ford in Arizona due to issues with the backup...

#11658615 — May 3, 2025 — Rear camera is doing the same thing as the other recalls screen glitches when backing up screen turns blue

Recent Complaints for the 2020 FORD MUSTANG

#11719024 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — February 19, 2026 — Went to Clay Cooley Ford in Arlington TX off of highway 360 to have rearview camera issues fixed after being sent a r...

#11717186 — BACK OVER PREVENTION — February 11, 2026 — The contact owns a 2020 Ford Mustang. The contact stated that while reversing, the vehicle became inoperable. The mes...

#11713856 — POWER TRAIN — January 28, 2026 — January 22, 2025 Ford Case #CHX-XXX-XXX RE: Approval Code: XXX This vehicle was bought on June 26, 2020 with a 3 year...

#11707906 — UNKNOWN OR OTHER — December 30, 2025 — The reverse camera is currently on recall. My vehicle has been experiencing intermittent camera issues as the recall...

#11705885 — BACK OVER PREVENTION — December 18, 2025 — The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25695000 (BACK OVER...