NHTSA Complaint #11682908 — 2020 FORD MUSTANG

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11682908
Vehicle	2020 FORD MUSTANG
Component	UNKNOWN OR OTHER
Date of Incident	July 1, 2025
Date Filed	August 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Two issues actually 1. Back up camera gives the blue screen. Says unavailable and contact dealer. I have not yet as this just started. I am seeing a bunch of complaints on this though. 2. When I roll all the windows down then roll them up, the back triangle windows don't go up all the way. I have to get out of the car and pull them up all the way. Dealer said I just need to lube the edge and the groove they sit in. Which was tried. Didn't work. Could be a safety issue if I have to pull over and get out of the car to pull the windows up.

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