NHTSA Complaint #11700084 — 2024 JEEP WRANGLER

I am submitting this complaint regarding multiple open safety recalls on my Jeep, including two fire-risk recalls that currently have no available repair. Jeep/Stellantis has informed me that they cannot confirm whether my vehicle is safe to drive, and they instructed me to park the vehicle away from buildings, trees, and other vehicles due to the potential fire hazard. I am unable to comply with these instructions because I live in an apartment complex where all parking spaces are close to other vehicles and surrounded by trees. At work, I must park inside a parking garage with no alternate options. I have small children, and if the vehicle were to catch fire, they cannot exit the vehicle independently, which significantly increases the danger. I have contacted the dealership, who confirmed they cannot authorize a rental or loaner for this recall. They instructed me to escalate directly to Jeep Corporate. I have attempted to contact the Jeep recall department by phone and received a “closed” message during normal business hours. I have also sent written documentation to Jeep Corporate and my leasing company (Ally Financial) outlining the safety concerns, my inability to safely comply with the parking instructions, and my request for a rental or loaner. Ally has opened a case to document the issue. At this time, Jeep has not provided a fix or a safe transportation alternative, and I have no safe way to operate or park the vehicle. I am filing this complaint to document the safety risk and request assistance in obtaining a safe transportation solution until Jeep provides a remedy for the fire-related recalls.