NHTSA Complaint #11699795 — 2018 BUICK ENCORE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 11699795
Vehicle 2018 BUICK ENCORE
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 20,401 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2018 Buick Encore. The contact stated that while driving at 40 MPH, the vehicle lost power. The Stabili-trak warning light was illuminated. The vehicle was taken to a dealer where the failure however, where the failure was not duplicated. The vehicle was taken to the same dealer and was diagnosed and determined that the brake sensor needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 6 months later. The vehicle was taken to an independent mechanic, where an unknown code was cleared. The contact stated that a month after the code was cleared, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 20,401.

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