NHTSA Complaint #11282934 — 2018 BUICK ENCORE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11282934
Vehicle	2018 BUICK ENCORE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 22, 2019
Date Filed	November 29, 2019
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

8/14-CAR WAS LACKING POWER, SERVICE MANAGER WAS ABLE TO DUPLICATE ISSUE ON ROAD TEST . 8/24-CAR SERVICE FOR ROUGH IDLE AND LACK OF POWER, SERVICE STABILITRAK LIGHT ON AND CHECK ENGINE LIGHT ON WITH AN ERROR CODE OF P0171. IN SEPTEMBER, CAR STARTED TO SHAKE WHILE IN PARK BUT NO CHECK ENGINE LIGHT, DEALER ADVISE UNABLE TO DO ANY REPAIRS UNLESS CHECK ENGINE LIGHT ON. 11/27- CHECK ENGINE LIGHT ON AGAIN FOR SAME CODE, P0171. VEHICLE IS CURRENTLY IN SHOP. VEHICLE HAS HAD THE SAME ISSUES DEC 2018 AND AT THE TIME OF PURCHASE. GM DEALERS ARE NOT ABLE TO FIX TURBO ISSUE AND P0171 ISSUES. MY VEHICLE IS NOT OPERATING AS DESIGNED AND IT IS A SAFETY ISSUE.

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