NHTSA Complaint #11699415 — 2021 CHEVROLET TAHOE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11699415
Vehicle 2021 CHEVROLET TAHOE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The vehicle’s 6.2L L87 V8 engine suffered a sudden internal mechanical failure involving the connecting rod, rod bearings, and crankshaft assembly, resulting in catastrophic engine damage. The failure mode is consistent with the defect described in GM Recall N252494001. The engine and all damaged components are fully available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine failed without warning while the vehicle was in motion, causing an immediate loss of propulsion. This created a hazardous situation where the vehicle could no longer accelerate or maintain speed in traffic, increasing the risk of a rear-end collision or loss of vehicle control. GM’s own recall documentation identifies this exact failure mode as a significant crash risk, and that same hazard occurred in my case. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes. A service technician confirmed catastrophic internal engine failure consistent with connecting-rod or crankshaft damage. The dealer also verified that the engine is inoperable and requires full replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, the engine failed while in motion and was taken to the closest mechanic. Inspections by an insurance representative or manufacturer representative can be arranged. The vehicle and damaged engine remain available for further examination. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: No. There were no warning lamps, diagnostic messages, or drivability symptoms prior to the catastrophic engine failure. The failure occurred suddenly and without any advance indication. All service records are available

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