NHTSA Complaint #11699325 — 2021 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11699325
Vehicle 2021 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving on the freeway at a slow speed due to two freeways merging, my Honda Pilot suddenly stopped/stalled. When I tried to restart the car by pressing the Auto Idle Stop button to vehicle did not start. It took three times of pressing the Auto Idle Stop button for the engine to restart. I am lucky that the traffic was going at a slow speed due to the merging of freeways so I was able to right away press my emergency signal lights on. I panicked and was scared for my safety and what could have happened to myself and others if the vehicle was running at a higher speed. This could have caused a major accident. Because this happened yesterday, I will be calling Honda to report the issue as well and have my vehicle inspected. My vehicle has had issues many times in the past with the Auto Idle Stop button not starting, however, it has never happened while driving. The concerning part as well is that the vehicle did not give any kind of warning light or message.

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