NHTSA Complaint #11699234 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11699234
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	November 13, 2025
Date Filed	November 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The engine stalled. I was in a left turning lanev(which there's 2 left turning lanes and I was in the far left turning lane when the vehicle stalled and I had to get out in heavy traffic and push the vehicle to the gas station to the right of me. Cars were coming so close to me and I was so scared) I've spoken to the dealership and they said twice that someone would call me but no one has yet. The engine light came on and when I pressed the gas to go, it wouldn't move. Once I got the vehicle into the gas station, a gentleman told me to let it sit for 5 minutes and turn it back on. I did, the vehicle started but, would only allow me to drive around 35 mph until I was able to park it back in my driveway. Im terrified to drive it now.

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