NHTSA Complaint #11699165 — 2023 JEEP WRANGLER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11699165 |
| Vehicle | 2023 JEEP WRANGLER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
My 2023 Jeep Wrangler 4XE is under a safety recall involving a risk of fire. The recall notice instructs owners not to charge the vehicle and to park it away from structures or other vehicles. Because i live in a residential community I do not have any way to safely store the vehicle according to these instructions. My place of work is strictly prohibiting my vehicle from being on premises due to the risk of fire. The vehicle is effectively unusable. Jeep Customer service has repeatedly told me to bring it in for diagnostics, but my dealership stated that there is no diagnostic procedure available for this recall. Jeep also told me the vehicle is "safe to drive" despite the written recall warning about fire risk and parking requirements. I have been unable to get a loaner or alternate transportation and my case has not been escalated after multiple calls. I am reporting this because the safety guidance is conflicting, there is no remedy available, and i cannot safely use or store the vehicle as directed.
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