NHTSA Complaint #11699158 — 2021 FORD BRONCO SPORT

We purchased this vehicle 02/2025. The salesman stated there was a 5 point inspection and the car was good on fluids oil and brakes. We questioned the rough idle and odd sound the car made and we were told that it was normal. 07/2025 a mobile mechanic came out and repaired a recall. He stated in his notes that the car had an oil leak but he could not determine where. Fast forward to now, my car has been needing oil more than usual since we have got the car. There is a leak but it does not leak on the ground. 11/11/2025, I contacted Big Valley Ford in Stockton CA with concerns about the oil depleting rapidly and how my check engine light comes on which tells me my car has absolutely no oil. I mentioned a recall I saw online 22S21 and Greg (the man I spoke with) stated that was never a recall for my car. He saw the oil separator was replaced in 2022 but it was not for a recall. Greg then told me to make an appointment to bring the car in for a diagnostic and then an oil change. They would then mark my car where the oil is and have me come back in a few days to see how far the oil went down. I asked how much and he said 225 for the diagnostic and 135 for the oil change. Convinced he was lying to me, I called Ford in Tracy, CA and they confirmed there was a recall 22S21 for the oil separator. This car has given me so many problems and this issue clearly was never fixed and they sold me the car this way.